Who the Hell are Point Social

Karenh60

I have had a transaction of £32.50 taken from my bank by a company called 
Point Social ?!? I’ve never heard of them??

DoaM

I'd never heard of them either ... https://www.pointsocial.co.uk/

You've probably bought something online recently and not noticed an affiliate link/setting which has signed you up for a free trial, becoming a contract for £32.50 per month.

Refund and cancellation policy: https://www.pointsocial.co.uk/refund.php

Karenh60

Guess what their email is not recognised 😡😡

maisie_cat

You could write to them at the correspondence address in Stockport and cancel whatever you've signed up to. The company name is on the website.

Blackbeard_of_Perranporth

I understand this is some tool, sorry fool to do with social networking. If you don’t want anyone to trace you, don’t put on social networks what you don’t want people to know.

Hasbeen

Karenh60 said:

I have had a transaction of £32.50 taken from my bank by a company called 
Point Social ?!? I’ve never heard of them??

Since you have signed up to them you might as well view your monthly report that you have paid for.

Then ensure that you cancel. You can do this by writing to them or by email: 
customerservices@PointSocial.co.uk

Ensure that you type in email address not copy and paste from their site or it will not work.

Copy and paste from above should be ok?

DoaM

Why won't copy/paste from their website work? (It does for me, albeit I didn't actually try sending an email). As long as you don't copy the final dot (after uk) then it should be fine.

Hasbeen

DoaM said:

Why won't copy/paste from their website work? (It does for me, albeit I didn't actually try sending an email). As long as you don't copy the final dot (after uk) then it should be fine.

That's what it is! If you copy and paste the whole address it includes the final dot. Missed that when I tried to send dummy email the first time, rejected. Second time typed in without dot is ok.

I am assuming Op copied and pasted all as I did? It just said invalid email address. LOL

customerservices@PointSocial.co.uk