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UBER credit vanished ?

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Didnt know where toput this question ?  Mods please move this post if necessary.
Just looked on my UBER app,  Havnt used them since pre-lockdown ( Feb ) i had around £48 credit in there, and now when i look there is nothing ???
I have checked previous trips, in case some random had used my credit, but all is as it should be in that respect.
Tried calling their helpline but think i hit a busy time and need to call another time.
Anyone had similar issues ?
Ta

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