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Cruise Refund.
Drewich
Posts: 2 Newbie
Jetline cruises are refusing to refund the deposit to our cancelled/withdrawn cruise with NCL. They say they have to keep £600 for incurred costs. Can they really do this.
0
Comments
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Only if this was agreed when you booked. Chances are it wasn't.
What does the booking contract say for the situation where they cancel the holiday?0 -
No, not even if they said they would in their booking conditions. The law, and ABTA which I think Jetline are a member, have clear and unequivocal rules for cancelled packages (the rules are different for flight only sales) You are entitled to a full refund of all money paid with no deductions at all.0
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