Can't find "AXA Framlington Health Fund Z GBP Acc" on Trustnet

Mutton_Geoff

I'm updating my pension portfolio on Trustnet and can't find AXA Framlington Health Fund Z GBP Acc, only their income fund. It shows up on my SL pension platform and is visible on Morningstar and Yahoo Finance but not Trustnet.

I don't hold out much hope of getting a quick response from Trustnet and wondered if anyone had any info? A search of Google cached pages shows it was there on 30th April but it's gone now. If you click on the link to the Trustnet page, it starts to appear then changes to a 404 error.

https://www.trustnet.com/factsheets/o/11vi/axa-framlington-health-z-acc

Yet the fund still shows up OK on other sites:

https://www.morningstar.co.uk/uk/funds/snapshot/snapshot.aspx?id=F00000P791

https://uk.finance.yahoo.com/quote/0P0000XMSV.L

No problems viewing the income fund on Trustnet, just not the accumulator.

I've emailed AXA Framlington and Trustnet about the glitch but wonder if any experts knew?

Prism

Your link works fine for me

Mutton_Geoff

Prism said:

Your link works fine for me

The Trustnet one?

ColdIron

The Trustnet link works for me

Mutton_Geoff

How odd, I've tried searching by instrument codes, names, fund manager etc but still can't get to it. Maybe time to clear the cache and try again.

Linton

It is not unusual for Trustnet to have these sorts of problems.  You could try logging out,  closing the tab, perhaps restarting the browser and having another go.

bowlhead99

Mutton_Geoff said:

I'm updating my pension portfolio on Trustnet and can't find AXA Framlington Health Fund Z GBP Acc, only their income fund. 

It comes up in the search for me, no problem - try the same filters as I did.  However when it shows you the funds it finds, it will initially just show the Z Inc fund with a little plus next to it. If you click the plus it will then expand to show the Z Acc and the R Inc and Acc too.  On the screenshot below, I have expanded to show all 4 classes, so there's a little minus sign next to Rank 1, which would collapse it again.

ChesterDog

Linton said:

It is not unusual for Trustnet to have these sorts of problems.  You could try logging out,  closing the tab, perhaps restarting the browser and having another go.

Linton, thank you for this.
Trustnet has been driving me nuts for months with problems caused by this (only on Android). I have raised it with them repeatedly only to have them announce that they are marking my issue as resolved each time, when it's not.

I generally go to my portfolio first, and therefore am trying to access the rest of the site while logged in, and getting nowhere. Seems logging out is all I need to do.

Mutton_Geoff

Got another I can't find, this time RWC Global Emerging Markets Fund B GBP (LU1324052809 or SEDOL BD87BP5). I can find the R class on Trustnet but not the B class.

Thank you for your help on the original issue, this worked for several other holdings that were elusive in my Trustnet search but the RWC fund is hidden away and needs your help again please!

BrockStoker

ChesterDog said:

Linton said:

It is not unusual for Trustnet to have these sorts of problems.  You could try logging out,  closing the tab, perhaps restarting the browser and having another go.

Linton, thank you for this.
Trustnet has been driving me nuts for months with problems caused by this (only on Android). I have raised it with them repeatedly only to have them announce that they are marking my issue as resolved each time, when it's not.

I generally go to my portfolio first, and therefore am trying to access the rest of the site while logged in, and getting nowhere. Seems logging out is all I need to do.

Not on android here (using Firefox on a Windows PC), but I also get 404 errors with TN. Usually the problem is solved by simply reloading the page although sometimes it can take a few tries.

Linton

Mutton_Geoff said:

Got another I can't find, this time RWC Global Emerging Markets Fund B GBP (LU1324052809 or SEDOL BD87BP5). I can find the R class on Trustnet but not the B class.

Thank you for your help on the original issue, this worked for several other holdings that were elusive in my Trustnet search but the RWC fund is hidden away and needs your help again please!

It looks like you are right, I cant find it either which is unusual.  Normally Trustnet is pretty comprehensive.  The B class is on Morningstar though.  Morningstar's indexing is far less easy to use than trustnet's I suggest you google for "LU1324052809 morningstar".