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Fraud but how ?

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A neighbour received a scam phone  call - she quickly hung up but the number that, appears to have called was their own banks "reporting fraud" number !!
How did that happen ?
ie) How did the scammer know what bank, our neighbour banks with ?
Something stinks ...

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Or ... it could just have been a lucky hit. How many such phone calls do you think they make? If 1 in 1000 generates a positive result then they're quids in.
  • SeaVixen
    SeaVixen Posts: 221 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    DoaM has it spot on. 
    Faking the number isn't that hard to do, and there are only so many big name banks to choose from... 
    It would be worth your neighbour reporting it to their bank though, just so they're aware. 
  • JReacher1
    JReacher1 Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    It might have been their bank 😂
  • Paully28
    Paully28 Posts: 291 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Check with the bank to see if it actually was them. If it wasnt I would move on as if i phoned up enough people and said 'I am from your 'large bank company'', i would be right more often than I need to to get one sucker on the line. 
  • askeym
    askeym Posts: 117 Forumite
    100 Posts Name Dropper
    Or it might have been an inside job.
    I know Domestos kills 99% of germs, but I'm worried about the 1% that got away.
  • sheramber
    sheramber Posts: 22,231 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    I got regular emails advising me of fraud on bank   accounts which I have never had.
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