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HELP! with Credit Card Payment via Western Union

Hi All
I am looking for some help with a recent purchase.  I bought some goods from the USA using my credit card issued in the UK  the seller of the goods was advertising the products on alibaba.com, they sent me an invoice and I paid the amount requested on the invoice, the payment terms were cash pick up from the states for fast dispatch of goods via western union, personal transfer.
The seller collected the cash from western union offices and produced ID to collect, after collecting the cash they changed the MOQ (minimum order quantity) amount and are asking for more money to meet the MOQ, I feel this is a fraud, and hence are breaking the original terms paid for as per invoice.
I asked my credit card company to cancel the transaction whilst it was pending but they said they could not, now the cash has been collected and I have no goods and have paid for them, would this be covered under credit card dispute for goods not received?
Any help would be gratefully appreciated, thx in advance.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 19 June 2020 at 12:10PM
    No. It seems you instructed your bank to send some cash to be collected, which it appears to have been.

    No one has ever used Western Union for a legitimate business transaction in the history of the world.

    Write off what you've list and don't send any more.
  • Great, I was hoping it would be covered as a dispute as payment was made on the basis of the invoice which forms the contract and the terms have now changed.
  • TadleyBaggie
    TadleyBaggie Posts: 7,117 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 19 June 2020 at 12:26PM
    Any possibility of a S75 or chargeback was dashed as soon as a 3rd party was involved, i.e. Western Union. You would have to sue the seller in a US court, probably not worth it.
  • cymruchris
    cymruchris Posts: 5,577 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Hopefully it wasn't a large amount of money. It has the whiff of a scam about it - you send some money - and then something changes, and you need to send some more money. Was the item you were buying an absolute bargain? Or just something that was hard to get hold of in the UK?
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 19 June 2020 at 3:36PM
     It has the whiff of a scam about it
    More like a sewage farm than a whiff .
    The  OP was conned, the only upside that the OP didn't go back for more.
    As zx81 said,  write if off.
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • penners324
    penners324 Posts: 3,690 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Didn't the whole we need cash at a Western Union store not ring alarm bells?
    How did you pay this? To Western Union or by Money Transfer?
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Not a bad story IMO.
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