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News story: Holiday Extras backtracks on cancellation refunds

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Our news story is live:
Holiday Extras backtracks on cancellation refunds - it now WILL give many cash backhttps://www.moneysavingexpert.com/news/2020/06/holiday-extras-refunds-update/
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So they cancel, and I have to pay!? Absolutely not.
Holiday Extras are an absolute joke. Just received an email offering a cash refund but minus a £10 cancellation charge. This is despite paying for a cancellation waiver at the time of the booking which as per their T's and C's below states that no cancellation charge will apply. Needless to say I will not be accepting this and have requested they remove the £10 charge and refund me for the cost of the parking minus the cost of the waiver itself.
Cancellation Charge Waiver
You must select and pay for the Cancellation Charge Waiver when you make your booking. This will protect you if you subsequently cancel your booking in accordance with our Cancellation Policy, and Holiday Extras' normal cancellation charges (£9.50 parking, £15 hotels and hotels-with-parking) will not apply.
Surely cancellation of your flight was out of Holiday Extras control too?