We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
BARRHEAD TRAVEL
melanie21
Posts: 2 Newbie
Hi
We had a holiday booked for Spain which was due to depart on the 4/6 this year .. aside from a generic email sent to all customers back in March to advise all holidays suspended we have heard nothing else ... despite numerous daily emails sent to every email address I can find , no response at all.. so no correspondence and of course no refund. Very frustrating hearing nothing at all...I know of so many family and friends who have departure dates in the future with different travel companies who have already had their refunds ... any advice on where we go from here would be greatly appreciated.
Thank you
We had a holiday booked for Spain which was due to depart on the 4/6 this year .. aside from a generic email sent to all customers back in March to advise all holidays suspended we have heard nothing else ... despite numerous daily emails sent to every email address I can find , no response at all.. so no correspondence and of course no refund. Very frustrating hearing nothing at all...I know of so many family and friends who have departure dates in the future with different travel companies who have already had their refunds ... any advice on where we go from here would be greatly appreciated.
Thank you
0
Comments
-
Write directly to Jacqueline Dobson who I think calls the shots these days - either CEO or ManDir. She is very approachable and maybe you can escalate your enquiry, but some clients from March haven't had anything yet and because so many employees from all travel agents and operators are on furlough, it could go on into next year. Sorry and good luck!Solar Suntellite 250 x16 4kW Afore 3600TL dual 2KW E 2KW W no shade, DN15 March 14
[SIZE Givenergy 9.5 battery added July 23
[/SIZE]0 -
Thank you, I appreciate your response very.much !0
-
Melanie21, just wondering if you have checked your booking on their website? They may have information on there. I don't know specifically about Barrhead but I know lots of other booking agents are corresponding this way and giving options to request rebook or refund. Worth a shot?1
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.7K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards