Delayed updates from lenders

pedgepuk

Has anyone else noticed delays in their credit file being updated by lenders, i.e. account balance status not reflecting the previous month?

I've noticed that Halifax and Barclaycard haven't provided an update to Equifax, KreditKarma, Clearscore etc since the 1st of April, and some other lenders not updating for approximately 6 weeks.

Reason I ask is that I'm planning for a remortgage and have cleared CC debts but with lack of updates from lenders, this may be seen as a negative on my credit file.
Can these lenders be nudged in any way?

I'm wondering how mortgage lenders will treat applications under the impact of Covid-19 with reduced/delayed updates to credit files from other lenders (credit/car finance) if it is indeed a people resourcing issue. For instance, having £10k cc balance 3 months ago won't be accurate for a mortgage application if there's no recent update to the file and the balance has been paid off.

[Deleted User]

You can just provide evidence that you've cleared the debt, such as the latest statement.

D3xt3r5L4b

Seeing as they’re mostly all working from home you could expect some delays.

cymruchris

No you won’t be able to nudge them. They won’t go find your file specifically to update - they’ll update everyone’s at the same time when the information is transmitted to the cra’s. You won’t be the only one in the same situation, and I’m sure that the mortgage companies will be aware of the issue. As has been mentioned you’ll easily be able to demonstrate that you’ve cleared the balances, so wouldn’t worry too much about it. 

pedgepuk

cymruchris said:

No you won’t be able to nudge them. They won’t go find your file specifically to update - they’ll update everyone’s at the same time when the information is transmitted to the cra’s. You won’t be the only one in the same situation, and I’m sure that the mortgage companies will be aware of the issue. As has been mentioned you’ll easily be able to demonstrate that you’ve cleared the balances, so wouldn’t worry too much about it. 

Cheers. Yes I understand that it's not possible to nudge on a case by case basis. I used to work for a credit provider and they regularly got into strife from Experian for not bulk uploading their customer credit data each month since it was part of the contract - can use our Experian credit search facilities if you provide us customer data each month - hence credit lending providers either delay their bulk customer upload on purpose or there are bigger issues which we as consumers aren't aware of, or Covid-19 is the culprit. The bulk process is all automated and has been for at least 5+ years. I would have assumed that Barclaycard and Halifax have an automated process unless there's manual verification input.

Statements I'll use to prove the payments and hopefully the mortgage lender accepts as proof. I wouldn't see reason not to.

D3xt3r5L4b

Any decent mortgage lender/advisor will accept physical proof.