Event rescheduled but not offering refunds

Hi, looking for some advise. I purchased tickets before the pandemic for an outdoor event in august through live promotions. When I purchased the tickets the t&cs stated no ticket refunds. They have rescheduled the date for October and I cannot attend due to work commitments. Am I entitled to a refund? Will my bank do chargeback? Any advice would be much appreciated. Thank you 

Comments

  • Anna265
    Anna265 Forumite Posts: 4
    Photogenic First Post
    Newbie
    Maybe you can get a refund. Have you ever contacted the customer support team? You can let them know about your case and ask them to arrange a refund for your tickets. 
Meet your Ambassadors

Categories

  • All Categories
  • 338.9K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards