Ebay - Printing postage from eBay and sending via Royal Mail

I used the 'Print your label now' capability from eBay at the weekend as I had lots of packages to send. Printed my Royal Mail package labels (it auto put a tracking number on the packages) and took them to the Post office. They asked me if I wanted proof of postages for these parcels, but I thought I already had through the barcodes and tracking references?!?! Most of the parcels I sent was the £2.95 2nd small parcel (not signed for). Thanks!

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  • soolin
    soolin Posts: 73,747 Ambassador
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    edited 15 June 2020 at 1:32PM
    I used the 'Print your label now' capability from eBay at the weekend as I had lots of packages to send. Printed my Royal Mail package labels (it auto put a tracking number on the packages) and took them to the Post office. They asked me if I wanted proof of postages for these parcels, but I thought I already had through the barcodes and tracking references?!?! Most of the parcels I sent was the £2.95 2nd small parcel (not signed for). Thanks!
    Yes you need proof of posting in case items are lost or you need to defend a PayPal claim for fraudulent use. Proof of buying postage is not the same as proof of postage, that requires the Post Office to confirm you have actually posted the items. 

    One other thing, standard parcels do not have tracking, they just have delivery confirmation assuming items arrive. I understand why people use the term tracking, but we really need to have a different phrase to refer the delivery confirmation number. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • retireby35
    retireby35 Posts: 21 Forumite
    Sixth Anniversary 10 Posts
    Nooooooooo!!! I hope they aren't lost en route!! Thanks for the reply - it really isn't clear!
  • custardy
    custardy Posts: 38,365 Forumite
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    Is it not the case you get a proof of posting sheet when you print your postage?
  • soolin
    soolin Posts: 73,747 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy said:
    Is it not the case you get a proof of posting sheet when you print your postage?
    I think you can opt in to print a sheet that the PO stamp when you drop off. When I used to use it in the past I would just fill out the usual multi line POP sheet and get them to stamp that, rather than waste paper doing one sheet per order. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 9,974 Forumite
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    custardy said:
    Is it not the case you get a proof of posting sheet when you print your postage?
    You do but it's not valid unless the Post Office stamps it.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    custardy said:
    Is it not the case you get a proof of posting sheet when you print your postage?
    You do but it's not valid unless the Post Office stamps it.
    Yes I know. More if its there just  print it with postage and get it stamped nice and quick.
    Personally I avoid the POs and  drop off at delivery offices where possible. My local rarely has more than 1 or 2 in the queue.
  • OK to reply to several threads at once, if you print out Royal Mail postage at home yes you do get a 'proof of postage' on the sheet, but unless you get it stamped at a post office it's not valid, as 'custardy' said. The general reference you get on a Post Office receipt is just that, general, you can't track the parcel with it, a proper 'tracked' service costs extra.
    On a good note, since lockdown eBay have been offering Hermes collection at no extra cost (it's normally about 60 to 80p extra rather than taking it down to nearest Hermes drop off point) This is a time limited offer but over the last two weeks or so as a serial eBayer I have noticed they are charging stupidly low prices? Have sent many items of late for £1.45 for up to 2Kg. It all appears to be above board I have all my eBay receipts and screenshots saved and have had feedback on delivered items so they've definitely got there. Software glitch maybe? They will spot it soon surely, make hay while the sun shines...!
  • Kontro
    Kontro Posts: 20 Forumite
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    Chekov_42 said:
    On a good note, since lockdown eBay have been offering Hermes collection at no extra cost (it's normally about 60 to 80p extra rather than taking it down to nearest Hermes drop off point) This is a time limited offer but over the last two weeks or so as a serial eBayer I have noticed they are charging stupidly low prices? Have sent many items of late for £1.45 for up to 2Kg. It all appears to be above board I have all my eBay receipts and screenshots saved and have had feedback on delivered items so they've definitely got there. Software glitch maybe? They will spot it soon surely, make hay while the sun shines...!
    Not a glitch. There's a half-price offer on postage from eBay through Packlink - applies for Hermes, UPS and DPD. Your hay can be made until 30th June.  

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