Barclays PPI

Re8ecc4h76

I submitted a claim to Barclays for PPI in March 2018 and never received a response.  At the time I couldn’t find my reference number so wasn’t sure it would be worth pursuing if I didn’t have any evidence of my claim.  I have now, by chance, found the paperwork which includes to reference number attached to my submission.  Can I still pursue this with Barclays? Many thanks 

[Deleted User]

If you didn't receive a response to your complaint, you should ask them. However, they may no longer have a record.

dunstonh

When you make a complaint, you get a response within a week acknowledging your complaint and explaining the process.  You sometimes get holding letters but at the end you get an outcome letter too.   
If you have found the acknowledgement with the reference number then its likely, seeing as its 2018, that the final response was made long ago.       You can ask them for a copy of that letter but if it was a rejection, you are out of time to appeal it.