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Can I cancel a payment that is no longer pending for a faulty car service?

We recently had work done on our car and paid by credit card. When we got home, we found the work was either not done, shoddy or faulty. The car doesn’t even lock now which probably invalidates the insurance if it’s stolen. The front grill has also been broken. Is there any way to retract our payment? Thanks 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No.

    If you feel there has been a breach of contract, you can sort it with the retailer or via chargeback/section 75.
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    I would get the work done, then claim for a refund of the new work with a Section 75
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

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