Barclays online banking

I had a normal current account with barclays and a basic. I had online banking where I could access both accounts . 

Since the OR office has informed Barclays of my bankruptcy I've not been able to access my online banking. Does anyone else have online banking with the basic account or is it not allowed? 
Preparing to go bankrupt April 2020


  • edited 14 June 2020 at 3:34PM
    sourcratessourcrates Forumite
    26.6K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 June 2020 at 3:34PM
    Its a simple fact that Barclays are just not Bankrupcy freindly, it will be unfrozen at some point, but its more than likely you will be asked to take your buisness elsewhere.

    You should open a new basic account with a more enlightened bank, Nationwide basic account, Lloyds basic account, Coop cashminder, are three that spring to mind who are insolvency/bankrupcy freindly, or Monzo, they take anyone, and you get a contactless card.
    Ex MSE Board Guide.

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  • allthe7sallthe7s Forumite
    173 Posts
    Fifth Anniversary 100 Posts
    I went with barclays after seeing it recommended on this forum. That's frustrating if I'll have to change banks again

    Preparing to go bankrupt April 2020
  • george_112george_112 Forumite
    123 Posts
    Second Anniversary 10 Posts
    Call the insolvency team, they will just close your normal account when you’re on the phone  and then allow you online banking again. The exact same thing happened to me but the actual insolvency team are really helpful. 
    Its 03450757475 and you want option 3 
    the normal frontline staff don’t know enough about insolvency 
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