Barclays online banking

I had a normal current account with barclays and a basic. I had online banking where I could access both accounts . 

Since the OR office has informed Barclays of my bankruptcy I've not been able to access my online banking. Does anyone else have online banking with the basic account or is it not allowed? 
Preparing to go bankrupt April 2020

Comments

  • sourcrates
    sourcrates Posts: 31,160 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 14 June 2020 at 3:34PM
    Hi,
    Its a simple fact that Barclays are just not Bankrupcy freindly, it will be unfrozen at some point, but its more than likely you will be asked to take your buisness elsewhere.

    You should open a new basic account with a more enlightened bank, Nationwide basic account, Lloyds basic account, Coop cashminder, are three that spring to mind who are insolvency/bankrupcy freindly, or Monzo, they take anyone, and you get a contactless card.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • allthe7s
    allthe7s Posts: 187 Forumite
    Sixth Anniversary 100 Posts
    I went with barclays after seeing it recommended on this forum. That's frustrating if I'll have to change banks again

    Preparing to go bankrupt April 2020
  • george_112
    george_112 Posts: 126 Forumite
    Fourth Anniversary 10 Posts
    Call the insolvency team, they will just close your normal account when you’re on the phone  and then allow you online banking again. The exact same thing happened to me but the actual insolvency team are really helpful. 
    Its 03450757475 and you want option 3 
    the normal frontline staff don’t know enough about insolvency 
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