Engine Management Light issue - 5 year old car recently bought from main dealer.

Korkyb

Hi all

I started a thread a few weeks ago on the consumer forum but now reckon its more "car" advice I need than consumer hence the new post. (Previous thread here https://forums.moneysavingexpert.com/discussion/6145248/used-car-from-main-dealer-back-to-garage-twice-in-10-days/p1).


I bought a 2015 Jaguar xe 2.0d 180 Portfolio from a main dealer just under 6 weeks ago (car has done 31k miles, full Jag service history, cost £15k, 12 month Jaguar Approved Warranty).

I had test driven the car & sold my old car before the lockdown & the garage took a wee while to get the car ready for me due to the lockdown but were able to get it sorted as I'm an NHS nurse directly involved with the Covid response & have a 50 mile round commute to work.

The day after picking it up I noticed the Engine Management Light (EML) was on (amber colour) & Air con wasn't cold so back to the dealer (the performance of the car didn't seem to be affected / it didn't go into limp mode).

Picked the car up again the following week after the dealer had updated the cars software & recharged the air con.

A few days later the EML was on again so again back to the dealer - this time they kept the car for 3 weeks & put a new Catalytic Converter on it.

Yesterday I picked up the car again & before I got home (after around 14 miles) the EML came on again !

I am happy with the way the garage have dealt with me directly (I've had courtesy cars throughout and they have extended my Jaguar Approved Warranty to 24 months to compensate for the hassle so far).

So my question is what do I do now??

I know I'm well within my rights to reject the car but to be honest I like the car, its got exactly the specification that I want & looking around there isn't anything that measures up even by increasing my budget - if only it would play the game!

I've always been lucky with cars & never really had any issues with previous ones (which have all been Mondeos / Insignias) and am not particularly mechanically minded but guess that the EML issue could be really minor or it could be the opposite end of the spectrum & end up a money pit (although the 24 month Jag warranty gives me some peace of mind there).

I'll be in touch with the dealer tomorrow & need to decide what I want them to do now or if I just call it quits.

Thanks for any advice.

AdrianC

Without knowing what the fault code is, everything's a guess.

But 30k in 5yrs in a modern diesel is not necessarily a good thing - I hope you're going to be doing more mileage than that...?
Was it a "cat" or the DPF that they replaced?

Korkyb

AdrianC said:

Without knowing what the fault code is, everything's a guess.

But 30k in 5yrs in a modern diesel is not necessarily a good thing - I hope you're going to be doing more mileage than that...?
Was it a "cat" or the DPF that they replaced?

I stay out in the sticks & my 50 mile round trip to work is 80% on fast B roads so should be doing around 14k miles per year. I've always had diesels due to my commute & had no DPF issues (touch wood).

It was the cat that they changed - not the DPF. I did ask if they had replaced the DPF as well & they had not.

I was wondering if DPF replacement might be the next step.

Goudy

There are reports that there may be a bit of a design packaging fault with these engines.

They fitted these engines transversely (crank running side to side) rather than longitudinal (crank running the length of the car) and this caused some issues when it came to fitting the emission control systems.

To get it all it fit in to the body they sited these emission controls further away from the engine and these controls need a certain amount of heat from the exhaust gases to work correctly, as these are now so far away from the engine the exhaust gases have time to cool down before they reach, hence it all starts to fail and you get all these emission related problems.

I guess your luck might have ran out when you choose this model with this engine.

There are plenty of reports regard this engine in both Jaguar and Land Rover products, I'm not sure if there is any fix.

JLR tend to stick with the same response, you aren't driving it properly, it's a diesel and you're meant to start it, drive hundreds of miles before stopping the engine. Diesels aren't for short, stop start trips.

You perhaps need to try and swap it for a petrol engine, though JLR products aren't the most reliable and without researching I wouldn't advise another Jaguar.

AdrianC

Goudy said:

There are reports that there may be a bit of a design packaging fault with these engines.

They fitted these engines transversely (crank running side to side) rather than longitudinal (crank running the length of the car) and this caused some issues when it came to fitting the emission control systems. 

Eh? It's an XE, not an X-type.

It's longitudinal, RWD or 4wd.

daveyjp

Reject it while you still have the opportunity.  The dealer is guessing and fitting parts in hope.

There is nothing worse than having a car which may fail (I've had a Jag diesel and know the feeling).

Goudy

AdrianC said:

Goudy said:

There are reports that there may be a bit of a design packaging fault with these engines.

They fitted these engines transversely (crank running side to side) rather than longitudinal (crank running the length of the car) and this caused some issues when it came to fitting the emission control systems. 

Eh? It's an XE, not an X-type.

It's longitudinal, RWD or 4wd.

It's 2015 with 180hp diesel, it will be the Ingenium engine.

https://www.youtube.com/watch?v=wJAJ_gSByQY

Looks transverse to me, you can even see how far away the DPF is from the engine.