EDF Customer looking at new EDF Contract Tariff - EDF Exit fee's

ecnirp98

Hi
I received the MSE email a few days ago where it said EDF had a new cheap tariff, even for existing customers, I went on MSE CEC and compared, I am currently on EDF Simply Online Apr21v3 dual fuel fixed until April 21, the new tariff EDF Energy Simply Online 1 Year Fix Jun21v6 is predicted £111 cheaper and is fixed until Jun 21 which suits me as I prefer fixed tariff's and this will last for 12 months.
Looking at my EDF Simply Online Apr21v3  there is £70 early exit (£35 each fuel), looking at the documentation, it appears I would have to pay this exit fee, but since I am staying with EDF, will I be charged? I was with EON a few years ago in a deal with exit fee's and they allowed me to switch to a new cheaper EON tariff with no exit fees.
Has anyone done this? If I have to pay exit fee's it is probably not worth moving, I will just start looking within 90 days of my contract end so I do not pay the fee.
Thanks,
Paul.

Gerry1

From the Ts & Cs:-

• 7.10 You can end this contract at any time by giving us notice however you may need to pay an exit fee of £35 per fuel if this contract is ended more than three months before its end date – either by us in accordance with these terms, or by you leaving the tariff, changing supplier or moving home without taking the tariff with you.

AndyPK

EDF Do like to charge edit fees even if you are staying with them 

ecnirp98

Gerry1 said:

From the Ts & Cs:-

• 7.10 You can end this contract at any time by giving us notice however you may need to pay an exit fee of £35 per fuel if this contract is ended more than three months before its end date – either by us in accordance with these terms, or by you leaving the tariff, changing supplier or moving home without taking the tariff with you.

Yep, that's what I read in the T&C's, it's just EON waved them as I was staying with EON, so I was wondering if anyone had switched tariff with EDF and could confirm they made the exit fee charge.

ecnirp98

AndyPK said:

EDF Do like to charge edit fees even if you are staying with them 

Yeah, I understand if you are leaving for a rival, but seems silly to do it penalise customers, who by definition will end up staying with them for longer! The Tariff I got with EDF was the best at the time as my old EON had expired, so I am happy with the deal if I need to stick with it, just thought I would check if anyone had experience of EDF.

Smodlet

I would not touch EDF with a barge pole purely because of their appalling attitude to smart meters:  From what I read on the CEC, they charge exit fees if you physically cannot rather than will not accept their smart meter requirement.  Penalising customers for something over which they have no control is unacceptable.