Tonik Energy: trying to understand their bills

DReles1

Whenever I provide a meter reading Tonik energy provide me with an online bill. It doesn't say much, here is an example:

I'm on the "Go Green (1 Year) v14" tariff, which lists the following charges:

Electricity Unit Rate:

15.38p per kWh

Electricity Standing Charge:

19.75p per day

Gas Unit Rate:

2.99p per kWh

Gas Standing Charge:

17.27p per day

Now, according to the meter readings I provided, from September 2nd to October 2nd I used 26 units of Electric power and 28 units of gas. So I would have thought that my charges over this period would be
26 kWh *0.1538 £/kWh + 28 kWh * 0.0299 £/kWh = £4.836 for usage
and
(£0.1975/day+£0.1727/day)*31 days = £11.4762 for standing charge.
This is obviously a long way off the £36.93 they have calculated. Am I doing this totally wrong?

Gerry1

Welcome to the forum.

Yes, you're doing it wrongly.  Your gas meter records the volume, not kWh, and you haven't converted it.

And those are absolutely dreadful rates.

And September doesn't have 31 days.

inspectorperez

Apologies if I am stating the obvious, but that image I believe is page 1 only of a 4 page document.

The normal format of Tonik bills (dual fuel) is a summary on page 1, electricity itemised detail on page 2, gas itemised detail on page 3 and explanatory narrative on page 4

GunJack

...and you owe them £43-odd

Talldave

Why are you only paying £20 a month?

Hasbeen

DReles1 said:

Whenever I provide a meter reading Tonik energy provide me with an online bill. It doesn't say much, here is an example:

I'm on the "Go Green (1 Year) v14" tariff, which lists the following charges:

Electricity Unit Rate:

15.38p per kWh

Electricity Standing Charge:

19.75p per day

Gas Unit Rate:

2.99p per kWh

Gas Standing Charge:

17.27p per day

Now, according to the meter readings I provided, from September 2nd to October 2nd I used 26 units of Electric power and 28 units of gas. So I would have thought that my charges over this period would be
26 kWh *0.1538 £/kWh + 28 kWh * 0.0299 £/kWh = £4.836 for usage
and
(£0.1975/day+£0.1727/day)*31 days = £11.4762 for standing charge.
This is obviously a long way off the £36.93 they have calculated. Am I doing this totally wrong?

Op that bill is 9 months old? and you have left the rest of essential the pages out? 

At that time you were owing £43:44 but only paying £20:83 per month? for both? Really WOW!

Was that your first bill? 

What is the Debit / Credit balance now?   Are you still providing readings?