Forum Home» Phones & TV

Charged on mobile phone scam cannot stop it

New Post Advanced Search

Charged on mobile phone scam cannot stop it

3 replies 101 views
Carolinechristy53Carolinechristy53 Forumite
1 posts
MoneySaving Newbie
Dear Martin 
My partner has been scammed and is charged every evening at 18.40 to his mobile bill he has been in touch with his provider to be told it is a third party nothing they can do he has asked for the number to be blocked it's not happened he has tried to txt the number to stop and that just says txt failed please help we are getting charged for nothing 
We are shielding and not very techy either old 
Thank you Caroline 

Replies

  • JJ_EganJJ_Egan Forumite
    16.5K posts
    Tenth Anniversary 10,000 Posts Name Dropper
    ✭✭✭✭✭
    Who/ what is this 3rd party ??
  • Neil_JonesNeil_Jones Forumite
    4.4K posts
    Eighth Anniversary 1,000 Posts Name Dropper
    ✭✭✭✭
    Dear Martin 
    My partner has been scammed and is charged every evening at 18.40 to his mobile bill he has been in touch with his provider to be told it is a third party nothing they can do he has asked for the number to be blocked it's not happened he has tried to txt the number to stop and that just says txt failed please help we are getting charged for nothing 
    We are shielding and not very techy either old 
    Thank you Caroline 
    What are these charges of which you speak?  Why 18.40?  Is that a time of day or a price?  Who is the third party?  How did they get scammed?  Need more details.
  • TadleyBaggieTadleyBaggie Forumite
    3.9K posts
    Ninth Anniversary 1,000 Posts Name Dropper
    ✭✭✭✭
    Suspect your partner is on a provider (e.g. Plusnet) that doesn't support short code numbers, which would make sending a "STOP" message impossible.
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support