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Is there a coolingoff period forcreditcard purchases?

Hi all. I have a HSBC card.

I bought an Omega Seamaster from a jewellers in Cardiff on Thursday with the card. It wasnt my first choice one (turns out the modeli want is discontinued).

But..my GF has come back from a shopping trip in NY, where she bought me the model I wanted as a 'suprise'. Well, we're both 'suprised' i can tell you!

now, is there a sort of cooling off period on card purchases? I know they apply to loans but not sure if there's anything I can do to return the watch; ive only been offered a exchange.

Am I going tohave to resort to selling my watch on Ebay??

Thanks!

Comments

  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ha ha ha ha ha ha ha.

    No.

    You will have to either sell it on ebay - or go to the shop and explain the situation: I bought this in good faith, and so did my gf (no need to tell them hers was from NY). Although they won't give you your money back, there is a slim chance they might offer you a credit note to be used against other goods in their shop. And if the jewellers were a well known one and gave you gift vouchers to the value instead, then you could sell those on ebay and get a great proportion of the value back than trying to sell the watch would have done probably.
  • Fair enough, Ebay it is then :) I managed to barter £200 off it, so its actually not far off ebay retail prices thank god

    Cheers!!
  • so3003
    so3003 Posts: 35 Forumite
    You could take the optimists view, that you were actually selling the one from New York - in which case, you might even make a profit :D
  • Chaddee
    Chaddee Posts: 59 Forumite
    Most shops have a 28 day period where if you haven't used the item you can take it back for a refund. Why wouldn't this apply in this case? Jewellers usually refuse to take earrings back due to hygiene but I don't think they'd mind about a watch!

    ETA - sorry, I only just noticed you said they'd only offered you an exchange. I'm surprised - that doesn't seem very good customer service to me. Ask to speak to the manager and see if he'll change his mind? Either that or buy your girlfriend an Omega of her own with the exchange!!
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