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Homeserve not offering a service or discounts during lockdown

We have had a fault with our dishwasher which started day 1 of lock down.  Homeserve have refused to visit (fair enough), refused to offer a refund or discount (even though they can not offer a service) and also refused to give us the 10-20% off a new dishwasher.  Has anyone had any success with getting refunds / discounts please during lockdown? 

Comments

  • alfred1950
    alfred1950 Posts: 20 Forumite
    10 Posts
    A dishwasher isnt exactly a necessity ...
    When things improve they will have to repair it anyway Its basically just  a delayed repair.
    So you've had to wash up for a few months ..
    People are dying , is this really worth moaning about.

  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    you can write a complaint to the insurer to get maybe a token gesture, and if your satisfied go to the ombudsman
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • greyteam1959
    greyteam1959 Posts: 4,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Cancel your homeserve policy / contract it's obviously not worth it.
    Look on YouTube for a DIY fix.
    If you can't DIY fix it bin it & buy a new one.


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