Gardening Express online scam

jayceebee

Ordered £300 of plants on 12th April
Company promoted themselves as “trying to support the garden centres and nurseries forced to close” they had thousands of plants ready for immediate despatch, expectorder in 2-3 days.
After 3 weeks I started contacting company, they then removed phone number and online chat facility
i went to social media eventually as by now I am concerned and requesting a refund, no response from GE at any time, then eventually a message to say parcel on its way on 27th of May. On 29th of May received info from yodel that parcel was in transit. It arrived on the 3rd of June.
every plant was totally dehydrated, most plants were dead or broken beyond use and those which survived were missold. I bought bushy plants, I got a seedling and a pot of earth?

I have tried contacting GE in every possible way but no response. I am furious. How can a gardeing business allow such a lack of care to living plants. I have many photos. How do I claim to get a refund and how can this business be able to continue? Purchase made with debit card.  

MovingForwards

Do a bank charge back and see all the other threads on MSE about people as annoyed as you are.

Davesnave

....And learn to Google first before throwing your money at an unknown vendor. The warnings were here all the time.

slumberman

I hope this ended well for you.

Just got bitten as well... 

ka7e

I had an order delivered in Feb - 6 plants at reasonable prices - and they are all planted out and thriving.