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Got a charge back but then also paid the money owed
Harley_woolf
Posts: 6 Forumite
in Credit cards
Hi all, bit of a long winded one but long and short of it; I booked a holiday through on the beach back in February, they cancelled the holiday and I was due a refund. After almost 3 months of fighting for my money back I started a charge back through my bank. This was about 3 weeks ago. 2 days ago I got an email from on the beach saying my refund was ready and I can claim it and it would take 5-7 days.
Anyways I checked my bank today and the charge back had actually been put into my account.
Where do I now stand? Do I need to call my bank and say they are finally refunding me and to take back the charge back?
side notes; I paid by debit card,
the charge back was more than what the refund from On the beach had refunded by about £45 as they said they wouldn’t refund any admin fees (which I found incredibly cheeky as they were the ones who cancelled my holiday, not me)
Any help is appreciated!
side notes; I paid by debit card,
the charge back was more than what the refund from On the beach had refunded by about £45 as they said they wouldn’t refund any admin fees (which I found incredibly cheeky as they were the ones who cancelled my holiday, not me)
Any help is appreciated!
0
Comments
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I don't quite follow the exqct details, whether this refund is due to the chargeback or from the earlier request, but basically you can't have the money back twice. If this is happening you'd better contact one or both to sort it out.0
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If the holiday company have refunded then they'll challenge the chargeback and that'll be reversed by your bank (when banks refund customers doing chargeback, it's always provisional and reversible), so it'll all come out in the wash, although you'll end up with the smaller amount.0
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If you do get two repayments don't spend them and then claim poverty when one is reclaimed.0
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