Not Happy with My double glazing install and supplier is not willing to rectify

ytfcmad

"Today I cried. Even if i did learn to live with it i would always look at it and wish that they were perfect. "
You will be surprised how quickly you wont notice, to begin with you will look AT the windows but after a few days you will look THROUGH them rather than at every time.
Use the fact you owe money to try and get a better result but by your own admission you have ok'd everything they have supplied, the trouble was the idiot who sold you them, it's not your fault. 

Edit: Don't pay a penny of the cost of the window in question, pay a small sum as an act of good will and tell them you wont pay a penny more until you have spoken to the following people.
Mike Gallacher Safestyle UK CEO
Steve Caves Safestyle UK Head of Installations

Doozergirl

tes774952 said:

Having reviewed all the documents this evening. The survey documents states that "You agree to the layout of the Georgian/Astragal Bars" which has been ticked. 
I signed the document so dont think I have a leg to stand on.Davesnave said:

tes774952 said:

The surveyor did draw them out for us, but as mentioned they are not to scale and so they're misleading.

  It was similar in our case and I think it's standard for DG firms that you won't get a scale drawing or anything you can rely on from them. There will be caveats about pictorial representations, and in our case, even measurements shown.

Once I realised this, exhausted face to face discussion and drew a blank with the GGF regarding arbitration, I turned to the Terms and Conditions where, thanks to sloppy accounting, I found they'd been breached.

So, I paid what I thought the work was worth to us, including a generous allowance for all the hassle and unnecessary grief we were caused. The company didn't contest this. We have a conservatory which isn't what we'd agreed to purchase, but as the years go by it's become no big deal, especially as we have other things in the house that didn't quite meet our expectations either, and our fault!

Did you get a lawyer involved?
I am tempted to seek legal advice on what my position is?

You can have a chat with trading standards but you are in the best position here because you've only paid £100 so they're going to have to do something to get you to pay up.  

At worst, it's change the glass to get rid of the lines.  

At best it's change the whole thing.