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No Insurance and balance due 13 June with Jet2holidays

SummerSaturdays
SummerSaturdays Posts: 10 Forumite
First Anniversary Name Dropper First Post
edited 19 May 2025 at 4:47PM in Coronavirus Board
Hi everyone - I booked a package holiday for my wife and 3 daughters to the Algarve flying 26 July. I have only paid the deposit.  I held back paying any more due to concerns with Brexit. Then Covid came along! This has caused me to completely forget about cancelling the holiday. I mistakenly misread the T&C thinking if that if I didn't pay anything towards the holiday by the due date, it would be cancelled. I have since found out that they have not cancelled and they have moved the 'due' date to 13 June when they will take the remaining balance! What options do I have?
Do I let them take the balance, and hope it get cancelled, and if it gets cancelled will Jet2 repay me or would I have to have claimed it back through  insurance (which I haven't got)
Do I cancel - reading through T&C I would lose 50% of holiday cost.
Or would they offer me vouchers towards a future holiday.
The wife and daughters don't particularly won't to go - 2 of them work in social care homes, 1 is a trainee nurse and the other is a Midwife, so it's been a traumatic few months!

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Comments

  • pphillips
    pphillips Posts: 1,635 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 9 June 2020 at 11:38PM
    If Jet2 cancel your holiday then you will be owed a refund. You wouldnt have been able to claim for a cancellation through travel insurance anyway.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wait until the 12th, if they haven't cancelled, then don't pay the balance. You will lose your deposit. If you don't, you have to gamble on them cancelling. Only you can make that decision.
    Not clear what you mean by 'take the balance': how did you pay?  Do they hold your card details and take payment from that? If so, talk to your merchant to block that.
    I have to ask: 5 of you going on holiday and 4 of you working in healthcare, but no travel insurance?

    No free lunch, and no free laptop ;)
  • @macman
    I booked this last August (I'm not going BTW) with the intention of getting insurance a couple of months before they go.
    Re card details - they said they will take the remaining balance from the card that paid the deposit. I did ask the bank (Halifax) if I could stop the payment and they said no!?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 June 2020 at 11:41AM
    You need to have travel insurance in place from the time of booking, not from the time of the holiday, it can't be used retrospectively.
    You could cut up the card, report it damaged and ask them to reissue it? But it's your right to cancel a recurring debit authority on your card, so try to speak to someone at Halifax a bit further up the food chain.
    No free lunch, and no free laptop ;)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Credit card or debit card?
    No free lunch, and no free laptop ;)
  • Debit card. If I stop payment though would I be in breach if contract? 

  • SaverRate
    SaverRate Posts: 991 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Hi everyone - I booked a package holiday for my wife and 3 daughters to the Algarve flying 26 July. I have only paid the deposit.  I held back paying any more due to concerns with Brexit. Then Covid came along! This has caused me to completely forget about cancelling the holiday. I mistakenly misread the T&C thinking if that if I didn't pay anything towards the holiday by the due date, it would be cancelled. I have since found out that they have not cancelled and they have moved the 'due' date to 13 June when they will take the remaining balance! What options do I have?
    Do I let them take the balance, and hope it get cancelled, and if it gets cancelled will Jet2 repay me or would I have to have claimed it back through  insurance (which I haven't got)
    Do I cancel - reading through T&C I would lose 50% of holiday cost.
    Or would they offer me vouchers towards a future holiday.
    The wife and daughters don't particularly won't to go - 2 of them work in social care homes, 1 is a trainee nurse and the other is a Midwife, so it's been a traumatic few months!

    Should have followed Martin Lewis' advise and got insurance ASAB (As soon as you book!!!)
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Hi everyone - I booked a package holiday for my wife and 3 daughters to the Algarve flying 26 July. I have only paid the deposit.  I held back paying any more due to concerns with Brexit. Then Covid came along! This has caused me to completely forget about cancelling the holiday. I mistakenly misread the T&C thinking if that if I didn't pay anything towards the holiday by the due date, it would be cancelled. I have since found out that they have not cancelled and they have moved the 'due' date to 13 June when they will take the remaining balance! What options do I have?
    Do I let them take the balance, and hope it get cancelled, and if it gets cancelled will Jet2 repay me or would I have to have claimed it back through  insurance (which I haven't got)
    Do I cancel - reading through T&C I would lose 50% of holiday cost.
    Or would they offer me vouchers towards a future holiday.
    The wife and daughters don't particularly won't to go - 2 of them work in social care homes, 1 is a trainee nurse and the other is a Midwife, so it's been a traumatic few months!

    Should have followed Martin Lewis' advise and got insurance ASAB (As soon as you book!!!)
    If only the OP had a time machine, then that would be a helpful comment.
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Debit card. If I stop payment though would I be in breach if contract? 

    Yes,of course. Whether they would pursue you for the balance due, or simply keep your deposit, no one can say.

    No free lunch, and no free laptop ;)
  • sheramber
    sheramber Posts: 24,701 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Portugal is welcoming tourists, flights are resuming  and it is reported that talks are going on to establish 'air bridges'  to allow  travel to  certain countries from the end of June.
    At  present quarantine on arrival in the UK is in place.
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