Chargeback or section 75 on credit card?

frostylady_2

My cc bank Sainsbury’s advised me on phone that chargeback was only available from debit cards and I must use section 75 with them? Is this true? 

ic

No.
https://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback/

There's valuable hidden protection on Visa, Mastercard and Amex credit cards, as well as debit and charge cards. It's called 'chargeback' and means if you don't receive the goods you bought, you may be able to get your money back.

Life__Goes__On

frostylady_2 said:

My cc bank Sainsbury’s advised me on phone that chargeback was only available from debit cards and I must use section 75 with them? Is this true? 

I've read on the Credit card form the Sainsbury’s sometimes give misinformation.
A good guide on Chargeback
http://www.theukcardsassociation.org.uk/individual/chargeback-for-credit-and-debit-card-purchases.asp