Leaking guttering - New build

PerLundqvist

Hi, I'm getting a standard response from a house builder stating that we are outside our 2 year warranty regarding guttering leaking from a joint. I have been quoting aspects of the Consumer Rights Act 2015 and that items should last for a reasonable amount of time for the price paid, but these points are totally disregarded except that I'm out of warranty. Now the crux, am I being unreasonable, we moved in just a few months shy of four years ago, 44 months, the house builder is stating within the two year warranty I never complained, that's because the guttering was working fine. My push point is that I would expect guttering to last longer than four years, and any reasonable person would against the price paid. Three other properties on the estate have the same leak issues, it must be a poor install or products, but I get no answer other than outside the 2 year warranty. So, any ideas, if I'm being totally unreasonable then that's fine, just wanted to get some other views/aspects on the issue. Many thanks.

davidmcn

PerLundqvist said:

I have been quoting aspects of the Consumer Rights Act 2015 and that items should last for a reasonable amount of time for the price paid, but these points are totally disregarded

Correctly, as they don't apply to houses. Your rights are under the warranties you were told about at the time of purchase, there are no further rights implied by statute.

comeandgo

You have no rights to get your guttering repaired under warranty. Have you checked to see why it is leaking?  Have you ever cleaned them out?  Maybe a very simple adjustment or repair required.  If you and your neighbours all have the same problem could you all agree on someone coming to repair them all and split the costs?  
I now see you says says it's a joint that's causing the leak, easy to repair.

PerLundqvist

Many thanks for the prompt informative replies, cleared a query up.

shaun_from_Africa

comeandgo said:

I now see you says says it's a joint that's causing the leak, easy to repair.

With the current hot weather we've been having in a lot of the UK, it could well be something as simple as a section of the guttering has flexed a tiny bit and one of the joint clamps wasn't fully locked into place and due to the flexing, it's lifted a tiny bit.
If this is the case, it will take someone with a suitable ladder a matter of a minute or two to lift and clean the underside of the section and re-lock it back into place.