"Microsof has encountered an error"

roddydogs

When trying to get the "Cable Hell" website, after a few clicks i get the dreaded "Microsoft has encountered an error" sign. (This is on Firefox) i have all the latest updates, have run cc cleaner, ad-aware,Spybot, and have Zone alarm,& Avast.
Firstly is their any point in clicking "Send Error Report" because i do this, and nothing happens.
Secondly can anyone tell me what the solution might be.
Ive heard of "Hijack This" but i dont know what all the info means.
Thanks

PaulK_3

Can you go into your event viewer and see what application is crashing? Does the same thing happen if you access the site in IE? Have you tried re-installing firefox in case it or an extension running on it has failed?

roddydogs

PaulK wrote: »

Can you go into your event viewer and see what application is crashing? Does the same thing happen if you access the site in IE? Have you tried re-installing firefox in case it or an extension running on it has failed?

Yes i have re-installed Firefox, and updated. where is the "Event Viewer?"(sorry)
yes it works ok on IE, but for example, Betfair will not!, but runs on FF!

PaulK_3

Can you open firefox in safe mode? It could be an extension if the site is ok in IE. Event viewer is in admin tools on Windows XP.

roddydogs

PaulK wrote: »

Can you open firefox in safe mode? It could be an extension if the site is ok in IE. Event viewer is in admin tools on Windows XP.

Event viewer just says "Application Error", dont know how to use "Safe mode"
Many thanks anyway

BritBrat

Just tried it here using firefox and IE and everything seemed OK.

So problem would be at your end.

http://cablehell.co.uk

roddydogs

BritBrat wrote: »

Just tried it here using firefox and IE and everything seemed OK.

So problem would be at your end.

http://cablehell.co.uk

I know that! thats what im trying to correct!

roddydogs

any more suggestions?