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Tenants rights

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Comments

  • smoo123
    smoo123 Posts: 16 Forumite
    Fourth Anniversary 10 Posts
    Sorry! Will repost.
  • smoo123
    smoo123 Posts: 16 Forumite
    Fourth Anniversary 10 Posts
    Hi, looking for advice please! My son and his friends have just finished a year's tenancy in a private house - which has been pretty poor in general - repairs not carried out, no hot water for a lengthy period, not enough food storage.  Legally there are also holes - they were only sent the deposit protection info towards the end of the year (and not within the requisite 30 days), they weren't given gas/electricity certificates on time, etc.   Now they are only being offered 2/3 of their deposit back - reasons listed: an oven clean, chipped decoration, a dent in a wall, (a very small amount of) rubbish clearance.  My question is - where do they stand legally in terms of compensation?  My understanding is that the Deposit Protection Scheme deals solely with the deposit - if there are other issues to be considered (such as the safety certificates), should we bypass the DPS and pursue this via the small claims court?  Some of the reasons listed are correct (the oven probably does need a clean) but there were so many issues NOT addressed by the landlord during the year they were there, the £600 charge feels excessive - not to mention the fact that no one even lived in the property for the last three months of lockdown - the landlord is already quids in.  I have no experience of using the small claims court - is it likely to leave me out of pocket? 
  • Marvel1
    Marvel1 Posts: 7,498 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 August 2020 at 1:12PM
    smoo123 said:
    Sorry! Will repost.
    From here https://forums.moneysavingexpert.com/categories/house-buying-renting-selling click on "New Thread"
  • greatcrested
    greatcrested Posts: 5,925 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    if at first you don't succeed, try, try and......
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