We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

National Holidays claim on vouchers

Options
beattie
beattie Posts: 147 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 19 May at 4:47PM in Coronavirus Board
NH cancelled  our Coach holiday due to corona virus and said they give vouchers and not refunds So they have gone bust and we have £300 of vouchers  I paid buy credit card initially Who do i claim from first the administrators or my credit card
              thanks Beatrice

Comments

  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Did you agree to the vouchers or were they unsolicited?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
  • i got a £300 voucher for national holidays in  february retirement gift from work whats position now with this?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 22 August 2020 at 8:10PM
    It appears that your vouchers, or 'refund credit notes', are bonded by bch.org.uk-see the link above for details as to how to contact them. It's under 'Financial Security'.
    No free lunch, and no free laptop ;)
  • Pollycat
    Pollycat Posts: 35,765 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    I had a flyer from National Holidays a couple of days ago - we've used them in the past - headed 'National Holidays is back!'.

  • Be_Happy
    Be_Happy Posts: 1,392 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i got a £300 voucher for national holidays in  february retirement gift from work whats position now with this?
    Sorry but your voucher is not the same as those issued after cancellation of holidays.  Your voucher falls under the standard insolvency rules and is probably void.   The new National Holidays/Caledonian Travel company says it may offer discounts to customers holding vouchers (but I think this may only apply to cancellation vouchers).  

    The person who purchased your gift voucher may be able to get a refund under Section 75 if they paid by credit card.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.