National Holidays claim on vouchers

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NH cancelled  our Coach holiday due to corona virus and said they give vouchers and not refunds So they have gone bust and we have £300 of vouchers  I paid buy credit card initially Who do i claim from first the administrators or my credit card
              thanks Beatrice

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  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
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    Did you agree to the vouchers or were they unsolicited?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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  • griffatcliff
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    i got a £300 voucher for national holidays in  february retirement gift from work whats position now with this?
  • macman
    macman Posts: 53,098 Forumite
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    edited 22 August 2020 at 8:10PM
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    It appears that your vouchers, or 'refund credit notes', are bonded by bch.org.uk-see the link above for details as to how to contact them. It's under 'Financial Security'.
    No free lunch, and no free laptop ;)
  • Pollycat
    Pollycat Posts: 34,691 Forumite
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    I had a flyer from National Holidays a couple of days ago - we've used them in the past - headed 'National Holidays is back!'.

  • Be_Happy
    Be_Happy Posts: 1,391 Forumite
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    i got a £300 voucher for national holidays in  february retirement gift from work whats position now with this?
    Sorry but your voucher is not the same as those issued after cancellation of holidays.  Your voucher falls under the standard insolvency rules and is probably void.   The new National Holidays/Caledonian Travel company says it may offer discounts to customers holding vouchers (but I think this may only apply to cancellation vouchers).  

    The person who purchased your gift voucher may be able to get a refund under Section 75 if they paid by credit card.
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