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Phone returned to Samsung for repair under warranty, phone delivered to complete stranger

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Comments

  • Jumblebumble
    Jumblebumble Posts: 2,053 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Slim to no chance of compo.  It shouldn't have happened, it's annoying, a stranger knows that someone with your name lives at your address and owns a phone. It's not the end of the world.  

    Report the breach, let them correct the error and ask nicely if they'll do anything for the inconvenience. You might get a voucher or something.  


    And I might add an Honest stranger who has helped you greatly and no doubt lessened your distress
    I suspect that there is zero chance that either Samsung the ICO is going to care much about this unfortunately
    Hard as it may be I would just let this go if your first contact with Samsung yields no fruit
    I say this  having a relation who has Aspergers so I fully understand your need for coping mechanisms
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