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Jet2

sk12
sk12 Posts: 1 Newbie
edited 19 May 2025 at 3:47PM in Coronavirus Board
We have booked package holiday 1st aug with jet2 paid deposit the rest of the balance is due soon . The hotel where we were due to stay has told us they are now not opening at all this season. Jet2 have also taken this hotel off their site . I have contacted jet2 (hard work) who basically say we still need to pay the rest of the balance . Why though when the hotel is closed they will surely know that on their system . Daft paying for a holiday in full when it’s not going ahead why can’t they just refund the deposit.

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  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    sk12 said:
    We have booked package holiday 1st aug with jet2 paid deposit the rest of the balance is due soon . The hotel where we were due to stay has told us they are now not opening at all this season. Jet2 have also taken this hotel off their site . I have contacted jet2 (hard work) who basically say we still need to pay the rest of the balance . Why though when the hotel is closed they will surely know that on their system . Daft paying for a holiday in full when it’s not going ahead why can’t they just refund the deposit.
    I agree completely daft,   but if hotel is closed will be much easier to get the refund if you pay the balance than if you don't
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