BT Loyalty discount - is this common? 4 June 2020 at 9:50PM in Phones & TV 7 replies 221 views

Notepad_Phil

Hello all. We're with BT and I've just found that we have an upgrade option for unlimited anytime calls to landlines that would only cost £1 a month as it comes with a BT Loyalty discount of £8.

I've never seen this discount before, though it is true that it's been a long time since I last went into the upgrade part of the site, so I wondered whether this discount was common and also whether there was likely to be a time restriction on how long this discount would last - I'm wise to seeing so called free upgrades that only last for a year or so and then jump up in price, but couldn't see anything like that here, but thought I'd just check here before taking the upgrade.

JJ_Egan

No  i have never seen that .

Upgrades usually are contract length 12m 18 m 24 m depending upon deal .

EssexExile

Most the upgrades I get offered say "for a 24 month period, subject to cost of living increase, etc". I've been with BT for ever & not heard of their loyalty bonus, there again their bills are so complicated it's not easy to work out what you're paying for!

Notepad_Phil

Thanks for the replies. I decided to take them up on the offer and again nothing came up regarding any limits on this discount on any of the pages that the upgrade took me through - I've taken screenshots so I've got something to show them if they ever to decide to take the discount away.

Takmon

Notepad_Phil said:

Hello all. We're with BT and I've just found that we have an upgrade option for unlimited anytime calls to landlines that would only cost £1 a month as it comes with a BT Loyalty discount of £8.

I've never seen this discount before, though it is true that it's been a long time since I last went into the upgrade part of the site, so I wondered whether this discount was common and also whether there was likely to be a time restriction on how long this discount would last - I'm wise to seeing so called free upgrades that only last for a year or so and then jump up in price, but couldn't see anything like that here, but thought I'd just check here before taking the upgrade.

How much are you paying on your package in total and what do you get for that? It could be that you are paying a lot more than someone who has haggled to get a good deal so your overall price might not be very good even with an £8 discount.

Notepad_Phil

Takmon said:

Notepad_Phil said:

Hello all. We're with BT and I've just found that we have an upgrade option for unlimited anytime calls to landlines that would only cost £1 a month as it comes with a BT Loyalty discount of £8.

I've never seen this discount before, though it is true that it's been a long time since I last went into the upgrade part of the site, so I wondered whether this discount was common and also whether there was likely to be a time restriction on how long this discount would last - I'm wise to seeing so called free upgrades that only last for a year or so and then jump up in price, but couldn't see anything like that here, but thought I'd just check here before taking the upgrade.

How much are you paying on your package in total and what do you get for that? It could be that you are paying a lot more than someone who has haggled to get a good deal so your overall price might not be very good even with an £8 discount.

Hi, we were paying standard line rental and for that we were getting the weekend call package and unlimited internet usage - we're now paying the extra £1 and getting unlimited anytime calls to landlines and unlimited internet usage. So I don't think we're overpaying, but thanks anyway for asking.

poppasmurf_bewdley

I've had this discount showing on my account page for a couple of months.  I gave it about half a second consideration until I realised it didn't include calls to mobiles.

If others are like me and haven't used their landline to make a call for at least two years, I guess BT must be getting desperate.  

TripleH

Loyalty contracts? As common as Chicken Dentists these days.