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VWFS payment holiday credit score
T444123
Posts: 6 Forumite
I applied for a payment holiday with volkswagen which was agreed a week or so before my payment was due. I cancelled my direct debt as i was told to by their team. No payment was ever requested
i have just had a late payment mark registered with credit expert/experian against my VW account
is this normal and will be rectified easily enough? Im pretty sure it was stated no impact to credit file
i have not received any letter stating payment was unsuccessful or my account is in arrears. Surely they wojld have sent me one out normally
i have just had a late payment mark registered with credit expert/experian against my VW account
is this normal and will be rectified easily enough? Im pretty sure it was stated no impact to credit file
i have not received any letter stating payment was unsuccessful or my account is in arrears. Surely they wojld have sent me one out normally
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Comments
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Second thread on the same topic in a few hours. Perhaps there is an issue, maybe this will helpo:
https://forums.moneysavingexpert.com/discussion/6152456/problems-with-vw-payment-holiday#latest
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Thanks but slightly different. Mine definitely was approved just not sure why i now have a late payment mark against my file. Annoying as about to remortgage0
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You might want to go back to them and point them to the FCA guidance on the matter
https://www.fca.org.uk/publications/finalised-guidance/motor-finance-agreements-and-coronavirus-temporary-guidance-firmsFirms should also ensure no default or arrears charges are levied in relation to payments missed in these circumstances.Should it not be rectified a complaint and compensation for the "tort" should be in order. You escalate it to the Financial Ombudsman if you get no satisfaction from them- All land is owned. If you are not on yours, you are on someone else's
- When on someone else's be it a road, a pavement, a right of way or a property there are rules. Don't assume there are none.
- "Free parking" doesn't mean free of rules. Check the rules and if you don't like them, go elsewhere
- All land is owned. If you are not on yours, you are on someone else's and their rules apply.
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