Argos used item

neilmcl

ImThatGuy said:

KatrinaWaves said:

If you are coming from the point of view that these hair trimmings could have killed you, I don’t think anyone is going to be able to help you. 

Trading standards isn’t gonna get you any money. 

Not saying they would of killed me personally. But they're obviously not cleaning/sanitizing returned products as this issue would have been picked up. 

Not looking at trading standards getting me money. It's more having Argos fix a flawed system that allows this type of thing to happen.  

Not going to happen and you're wasting your time thinking they will.

mattyprice4004

I can completely understand where you're coming from - however I think leaving the store with the item showed them you'll back down and just be fobbed off. 

When I've had similar issues, the only way that's worked for me is to politely but forcefully re-iterate your point, request a manager, then just slowly but surely be a little louder in your approach to get the message to other shoppers.
Failing this, standing near the doorway warning customers usually brings someone with some power out of the back. 

powerful_Rogue

mattyprice4004 said:

I can completely understand where you're coming from - however I think leaving the store with the item showed them you'll back down and just be fobbed off. 

When I've had similar issues, the only way that's worked for me is to politely but forcefully re-iterate your point, request a manager, then just slowly but surely be a little louder in your approach to get the message to other shoppers.
Failing this, standing near the doorway warning customers usually brings someone with some power out of the back. 

Customers that behave like that just look foolish to everyone else. (That's the polite way of putting it.)

CardinalWolsey

It's actually a manufacturer issue. A bloke in the garden of a pub we were socially distancing in was telling me about the abnormally high number of product returns one clipper manufacturer was experiencing, so they now sample test between 5% and 10% of what they produce.  To do so, they have adopted a Tibetan monk monastery, and all new recruits have a strip of hair shaved off by one of the new clippers, to ensure that the clippers work OK. The clippers are then packed and shipped, whilst the monk recruit stays in situ until all of their head has been shaved. All excess hair collected goes to the manufacturer's Chewbacca Doll production line, whilst the monastery gets amply rewarded with the local equivalent of Wurther's Originals.
For you to find hair in your clippers simply means that they passed the QA test on the production line.