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Car hire

deborah502
deborah502 Posts: 2 Newbie
First Post
edited 19 May 2025 at 3:47PM in Coronavirus Board
I tried to do a charge back in my marks and spencer credit card for car hire it was non refundable but they say they can’t claim it back they would lose the claim so have refused it. However Martin was on Jeremy Vine last week and he said a non refundable hotel room should still be able to be charged back as it’s not the persons fault. Can I not bring the same case? The the person I spoke to would not have it. Help anyone? 

Comments

  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 4 June 2020 at 11:04AM
    I'm guessing there's been a bit of misunderstanding at some point - just because it's not your fault doesn't mean you're eligible for a refund; it's not their fault either - so they shouldn't necessarily be out of pocket. 
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    I tried to do a charge back in my marks and spencer credit card for car hire it was non refundable but they say they can’t claim it back they would lose the claim so have refused it. However Martin was on Jeremy Vine last week and he said a non refundable hotel room should still be able to be charged back as it’s not the persons fault. Can I not bring the same case? The the person I spoke to would not have it. Help anyone? 
    You need to supply all the info about the car hire.
    New User name as MSE gave me a number in my old one.
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