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Deposit Protection Dispute
WHH1988
Posts: 1 Newbie
Hi all,
This might be a fairly simple question but I haven't been able to find much information on the stages of the DPS resolution service online.
We moved out of our rented apartment about a month ago and the agent advised they'd be holding some of the deposit. We disagreed with this due to previous agreements. Anyway, when I loging to my tenancies on the DPS website it says "awaiting landlord response to claim". Does this mean that they have not accepted to go through the deposit resolution service yet?
Thanks in advance.
This might be a fairly simple question but I haven't been able to find much information on the stages of the DPS resolution service online.
We moved out of our rented apartment about a month ago and the agent advised they'd be holding some of the deposit. We disagreed with this due to previous agreements. Anyway, when I loging to my tenancies on the DPS website it says "awaiting landlord response to claim". Does this mean that they have not accepted to go through the deposit resolution service yet?
Thanks in advance.
0
Comments
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It means they have not made a submission to the DPS. That may be because they are slow, or because they don't want to.
However, to deduct anything from your deposit they need to make a submission to arbitration, so you may win by default if they do not respond within the required timeframe.
The DPS has lots of PDF guides to their process on their website. Maybe try to google a little harder?1 -
The DPS will not make a default decision in the absence of a Landlord response under the normal process. It will just sit there.
if you think the Landlord is unresponsive (deliberately or otherwise) then you need to follow the single claim process (might also be referred to as statutory declaration process).1 -
Be proactive and chase - both the landlord and the DPSPost 3: Deposits: Payment, Protection and Return.
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I think the landlord has a time limit, something like 3 months, within which to respond and that if he/she fails to do so then a default judgement can be issued. Best to check with DPS though.1
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As stated above there is no default judgement unless the T enters a statutory declaration / single claim ...bouicca21 said:I think the landlord has a time limit, something like 3 months, within which to respond and that if he/she fails to do so then a default judgement can be issued. Best to check with DPS though.
https://www.depositprotection.com/im-a-tenant/im-reaching-the-end-of-a-tenancy/when-you-start-the-deposit-repayment-process/
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