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Section 75 Are you covered?

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Comments

  • born_again
    born_again Posts: 23,135 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    chanz4 said:
    Why not ask for a charge back?
    Why not ask Virgin for a refund?
    They have a page just for that :)
    Life in the slow lane
  • eskbanker
    eskbanker Posts: 39,924 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    born_again said:
    chanz4 said:
    Why not ask for a charge back?
    Why not ask Virgin for a refund?
    They have a page just for that :)
    From OP:
    RHolmes said:
    The flight was cancelled and Virgin are playing hardball with refunds.
  • ARH_2
    ARH_2 Posts: 109 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    If unsatisfied with Virgin's complaints procedure, the next step would be to escalate the complaint to the alternative dispute scheme they're a member of. 
  • born_again
    born_again Posts: 23,135 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    eskbanker said:
    born_again said:
    chanz4 said:
    Why not ask for a charge back?
    Why not ask Virgin for a refund?
    They have a page just for that :)
    From OP:
    RHolmes said:
    The flight was cancelled and Virgin are playing hardball with refunds.
    Thanks :) 
    Threads over pages make it easy to miss things from OP.

    Time that CMA & others bodies got involved and sorted it, rather than rely on card providers to pick up the mess. 
    While I agree they are jointly liable. It is just plain silly that card providers should pick up the tab and bail the travel co's out. Remember how people complained about some banks being bailed out. Well if this continues with S75. While banks are in a far stronger position now than previously, they will be able to support their own cards. Some of the independent card providers may not be. 
    Would anyone bail them out?
    Life in the slow lane
  • Boa21
    Boa21 Posts: 279 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Well, I didn't know all this. It's an education on this forum and certainly something I'll take into account in future.
    The force is strong in this one!
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