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Aferry will not refund ferry tickets
lutrapoo
Posts: 5 Forumite
I booked a ticket to travel on a ferry with my husband and my parents to the Isle of Wight 16/06/20. The tickets were booked pre coronavirus.
I have requested a refund via Aferry who will not refund my ferry crossing. I would be going against all government advice by travelling in the same car with my elderly parents (who do not drive) as we are not living in the same household.
Our ferry crossing is with Wightlink and looking on Wightlink ferry covid advice dated today it clearly states essential travel only. My crossings have been suspended also and Aferry offered different ports. Surely I cannot be expected to go against all current restrictions and travel regardless! Do I have the right to a refund?
Thank you in advance
I have requested a refund via Aferry who will not refund my ferry crossing. I would be going against all government advice by travelling in the same car with my elderly parents (who do not drive) as we are not living in the same household.
Our ferry crossing is with Wightlink and looking on Wightlink ferry covid advice dated today it clearly states essential travel only. My crossings have been suspended also and Aferry offered different ports. Surely I cannot be expected to go against all current restrictions and travel regardless! Do I have the right to a refund?
Thank you in advance
0
Comments
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I think you will just have to wait and see if the restrictions are still the same on 16th June. I don't think how you all get to the ferry will be taken into account though, if it is operating fully (unlikely) then it is up to you if you get on it or not. Just be patient.1
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Thank you Tedber. The ticket is for a family car which we would be unable to do due to current social distancing restrictions. All very frustrating.0
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