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Anyone got a cash refund on a cancelled package holiday from Fleetway Travel

DH234
DH234 Posts: 1 Newbie
edited 19 May at 4:47PM in Coronavirus Board
Trying to get cash refund from Fleetway Travel after they cancelled our package holiday. Been offer to reschedule or be given vouchers instead which we have declined. Told them they are legally bound to refund us in cash under the package holiday regulations. Holiday was cancelled in April and still no cash refund after emailing them several times. Have sent a letter to bank for chargeback and awaiting reply that was two weeks ago. Also put a complaint against our travel insurance after they said they are not accepting claims for package holiday where the travel firm has cancelled your booking it is down to abta. Should I now go to the small claims court?

Comments

  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    DH234 said:
    . Should I now go to the small claims court?
    I would let the Chargeback play out, that will be the quickest method. I feel
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

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