Mytrip.com travel refund issues

iKarlCPFC

Even though the flight has been cancelled I'm only being offered a travel voucher.

Am I entitled to a full cash refund? The reason I was going abroad has now been cancelled, and I don't quite understand how they can not offer a cash refund if they're the ones who cancelled the flight.

What are the cons if I do a chargeback on my CC which is what I paid with?

Browntoa

It's explained on their website if you read it

https://uk.mytrip.com/covid19/2-refunds-f2106d/i-am-waiting-for-a-refund-how-long-is-the-waiting-time-491839/

iKarlCPFC

So even though the airline cancelled my flight and not myself I am not entitled to a refund?

I will not want to move dates as I won't be going abroad now. So I basically have to forget about it?

Life__Goes__On

iKarlCPFC said:

Even though the flight has been cancelled I'm only being offered a travel voucher.

Am I entitled to a full cash refund? The reason I was going abroad has now been cancelled, and I don't quite understand how they can not offer a cash refund if they're the ones who cancelled the flight.

What are the cons if I do a chargeback on my CC which is what I paid with?

Depends what your view on a "con" is
If it's to get payment as quick as you can, then I can't see a con,  but it might put Mytrip.com in financial trouble if everyone did this.

iKarlCPFC

At the end of the day I have to look after myself. This situation is annoying but the money back can help.

What happens if I do a charge back on my card? Credit score affected? Legal stuff?

Life__Goes__On

Nothing on your credit file, not sure what legal stuff you want to know about

Scorpio5555

I done a charge back with my bank for my debit card payment.  I got the money back ok, they where a nightmare to deal with, phones are off the hook and always said on emails to go to the flight company even though they are the travel agents.