easyJet claim for data breach

merichie

I saw an article In gazette-news.co.uk for joint litigation for claiming for compensation due to easyjets data reach/hacking recently.  PGMBM is the company that is putting a group claim together and the website for this is Theeasyjetclaim.com.
My question is, firstly I'd this real?
 (I was sent an email advising my details were in the hacked information from easy jet, this came directly from easyjet)
There are alot of t+C's and documents to read for this litigation some about insurance in case we loose etc. Is it safe to sign up to something like this or do I just wait until a claim has been finalised in court then ask for compensation.

Thanks

Aylesbury_Duck

I'd start by reading those terms and conditions and documents.  You have more information than any of us here. 

What loss have you suffered that you need compensating for?

merichie

Yes read through them, my data like email name address flight info, not credit card info was breached in a hacker attack, they have just been fined for it. I have read it, seems standard 30% fee if they win no win no fee take out Insurance in case they loose (only payable if they loose).  Docs Docs attached. Just never needed or done anything like this before and trying to find out if it's real

davidmcn

merichie said:

they have just been fined for it

No they haven't. No doubt they will, but these things don't happen so quickly.

The group claim is "real", but as asked above, what loss have you actually suffered due to the data breach?

Aylesbury_Duck

Have a read of some threads around the VAG "no win no fee" claims that a lot of people rushed into greedily.  Some of them ended up dealing with solicitors demanding costs when they tried to withdraw.

So this lot want you to take out insurance against losing (not loosing)?  Sounds like a great idea.....let us know how you get on.

Takmon

My information was lost during this breach but i certainly will NOT be taking any kind of legal action or joining any kind of joint litigation, i won't even be making a complaint to them.
All they have is my email address, name, an easyJet booking reference and the flights have been on. So no more information than most people/companies that i come into contact with would know about me anyway.
I haven't even got any phishing emails pretending to be from easyJet trying to convince me to claim my refund for cancelled flights, this seems to be the obvious way for scammers to use the data. 

JJ_Egan

As above   what exactly are your losses  should be your first step .

waamo

There is a big thread about this on the travel board. I can't be bothered to link to it but suggest you read it.

Takmon

Jsacker said:

Takmon said:

My information was lost during this breach but i certainly will NOT be taking any kind of legal action or joining any kind of joint litigation, i won't even be making a complaint to them.
All they have is my email address, name, an easyJet booking reference and the flights have been on. So no more information than most people/companies that i come into contact with would know about me anyway.
I haven't even got any phishing emails pretending to be from easyJet trying to convince me to claim my refund for cancelled flights, this seems to be the obvious way for scammers to use the data. 

Contrary to my own wordy post I've made just now, this is also a fair point. 

I'm not clued up on the full facts here, but MSE itself mentions 9 million users in terms of "travel details" and only "2,208 customers who had credit card details exposed". 

If the poster is part of that 2,208 subset then I'm completely sympathetic towards them (side note, have you been approached by this solicitor?). If they are part of the 9 million (give or take) who have lost only basic info, like yourself, then I'm more on board with your line of thinking. I doubt (but not ruled out!) that you have suffered a non-material loss through exposure of your email address, name and flight reference/details.

(edit: but, in fairness, you may only see the impact of this breach a few years down the line when your data has been sold on the black market. It isn't always instantaneous).

The best time for them to use the data would be now because they should be able to create a very convincing phishing email with someone's name, booking reference and cancelled flight details getting them to click a link and fill out details to claim the refund or similar. In a few years time this data isn't going to be nowhere near as useful.

The loss of credit card data seems to be the serious issue here because that data should have been encrypted and not usable even if hackers managed to access it so something seems to have gone very wrong to allow that data to be exposed. Hopefully all these people have been made aware and have been able to cancel their card and get a new one. 

jackholt44

merichie said:

I saw an article In gazette-news.co.uk for joint litigation for claiming for compensation due to easyjets data reach/hacking recently.  PGMBM is the company that is putting a group claim together and the website for this is Theeasyjetclaim.com.
My question is, firstly I'd this real?
 (I was sent an email advising my details were in the hacked information from easy jet, this came directly from easyjet)
There are alot of t+C's and documents to read for this litigation some about insurance in case we loose etc. Is it safe to sign up to something like this or do I just wait until a claim has been finalised in court then ask for compensation.

Thanks

There is an open case on Together Legal (free service to link people together facing these kinds of issues) - you can join it here - www.together-legal.org?tl_id=291075967

Dr_Crypto

When my details were hacked in the BA breach a few years ago BA gave me a subscription to a credit monitoring service for a few years I think. Seemed very reasonable. I certainly didn’t suffer any other losses.