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Can somebody offer me any advice on First Choice options

Cardinal-Red
Cardinal-Red Posts: 664 Forumite
Part of the Furniture 500 Posts Combo Breaker
edited 19 May 2025 at 4:47PM in Coronavirus Board
We are a group with a booking to travel in August to Bulgaria.
By consensus, we do not want to travel. So the recent offer from First Choice is very welcome.
We have found a replacement holiday next May in Egypt, and are ready to amend.
But my questions are:
  1. On the FC website now, the holiday comes with a free child place (same group set up) but when I amend through my booking online, it does not appear - does anybody know if FC will honour their free child place offer for an amendment?
  2. We booked in 1 group (6 adults and 2 kids) but I see that the Free Child Place offer is one free child per room, not per booking. Does anybody know what the First Choice Policy is? If you attempt to book the group as a new booking, you only get one free space despite us booking 3 rooms
  3. The 20% credit offer is very generous but we would prefer not to go anyway so are willing to take the amendment offer now. If later in the year it comes to pass that FC would have cancelled the holiday anyway, does anybody know if they'd extend the credit offer to those who had amended pre-emptively?
Thanks for any input, even if I know at the moment it would be mostly anecdotal etc.
The above facts belong to everybody; the opinions belong to me; the distinction is yours to draw...

Comments

  • Hi there,  I suppose I am going to spell out the obvious and that is First Choice are the ones you need to be addressing your questions to.   If they advertise free child places then that is what you should get and if it is one child per room then you should be looking at potentially 3 free child places?   Maybe you need to book individually to get this?   Again only t's and c's on their website or customer advice centre will tell you for sure.

    Question 3:   I would think if you cancel your original holiday and rebook your holiday now then anything connected to the original (Bulgaria, this year)  will be voided from the system whether it goes ahead or not.  
  • Browntoa
    Browntoa Posts: 49,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If your hotel isn't on the free child place list 2021 on their website then you need to pay the extra .

    Not all of their hotels offer free places
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    Long term forum member
  • Cardinal-Red
    Cardinal-Red Posts: 664 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Tedber said:
    Hi there,  I suppose I am going to spell out the obvious and that is First Choice are the ones you need to be addressing your questions to.   If they advertise free child places then that is what you should get and if it is one child per room then you should be looking at potentially 3 free child places?   Maybe you need to book individually to get this?   Again only t's and c's on their website or customer advice centre will tell you for sure.

    Question 3:   I would think if you cancel your original holiday and rebook your holiday now then anything connected to the original (Bulgaria, this year)  will be voided from the system whether it goes ahead or not.  
    Thanks - yes I will do this when I call tomorrow but being armed with people's experience is always helpful.
    The above facts belong to everybody; the opinions belong to me; the distinction is yours to draw...
  • Cardinal-Red
    Cardinal-Red Posts: 664 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Browntoa said:
    If your hotel isn't on the free child place list 2021 on their website then you need to pay the extra .

    Not all of their hotels offer free places
    Hi, 
    The new one (2021) does offer; but the current one (2020) did not.
    Thanks!
    The above facts belong to everybody; the opinions belong to me; the distinction is yours to draw...
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    "Free child places" are more often than not a marketing tool anyway, yes the kid is free but they will just whack an extra few quid on the adult price instead.  
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    "Free child places" are more often than not a marketing tool anyway, yes the kid is free but they will just whack an extra few quid on the adult price instead.  
    Yep
    As it's subsidised by all bookings, it's good for people with kids, less so for those travelling without them.
    New User name as MSE gave me a number in my old one.
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