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Ryanair - outward flight cancelled; what about return?

Fungas
Fungas Posts: 95 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 19 May 2025 at 3:46PM in Coronavirus Board
Hi folks
We'd booked a short trip to Barcelona for son's street dance tournament - cancelled due to Covid-19. Ryanair refuse refunds as per their helpful policy (never again...).
When booking, I'd separated the bookings as the return flights were too early in the day, and chose a different destination as both airports are convinientlyclose for the short train journey we'd be taking. So, we've got outward flights Manchester - Barcelona, return flights Barcelona - Liverpool. Ryanair have cancelled the outward, and offered a refund. When I've tried to start a refund of the return portion, they've stated that the flight is still scheduled. However, EU 261/2004 gives me the right to a return cancellation if the outward is cancelled - Ryanair say it's not a return trip as the return is to a different destination. Do I have a point/ do they, and has anybody else had experience of this?
thanks.

Comments

  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 28 May 2020 at 9:22PM
    If you did it as two seperate bookings then they are absolutely right and I suspect many other airlines would have exactly the same policy. Seperate bookings, separate trips.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Same kind of thing with my Easy Jet flights due out next week and back the week after. Got E-mail to say out flight cancelled about a week ago - got another E-mail yesterday to say return cancelled.
    When filling in refund form the booking ref is the same for both. I will have to wait and see if they will be refunded together or separately.
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