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Argos not responding

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Mid April I ordered an item from argos online and paid by argos card. I couldn't get to collect by the set date. The sainsbury's store it was delivered to said it had been sent back to the main store in town (which is obvs closed). I have been charged for the item on my card which I haven't paid off as haven't got the item and I've also accrued interest. Since end of April I have been trying to contact argos in everyway possible and have had no response. The phone lines cut off, the live chat always cuts off too and no one is replying on social media. What can I do🤷‍♀️

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Cure Covid and they will all be back at work .
    You can always post a letter .
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Leahd88 said: I've also accrued interest. 
    This will doubtless be refunded to you when things return to normal. Alternatively, pay off the amount on the card and, again, wait until things return to normal and get a refund. 

    Little else you can do at the moment...
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