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Change of statement date
field500
Posts: 1 Newbie
in Credit cards
Hi.
I have a Next store card and for years the monthly statement date has been around the 3rd. This changed in May to 21 of the month.
I contacted next to ask why. The first response was because I had placed no orders the previous month. When I challenged this they said they had changed the date and I still had the three week period to pay.
My question is really can they do this without prior notification? I suspect not, but some pointers would be helpful.
I have responded the them to ask for the communication telling me of the change, and if an unsolicited date change is within the rules.
Thanks
I have a Next store card and for years the monthly statement date has been around the 3rd. This changed in May to 21 of the month.
I contacted next to ask why. The first response was because I had placed no orders the previous month. When I challenged this they said they had changed the date and I still had the three week period to pay.
My question is really can they do this without prior notification? I suspect not, but some pointers would be helpful.
I have responded the them to ask for the communication telling me of the change, and if an unsolicited date change is within the rules.
Thanks
0
Comments
-
Yes, they can.
You still have the same notice period in which to pay, so shouldn't cause you any problems.0
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