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Did not receive expected furlough amount [Zero-Hour Contract]

Today my payslip came through saying I would be paid £280 furlough this month. 
My total pay in the last tax year was just shy of £8000 so around £665 average per month. 

I'm really confused and worried. I emailed pay roll - does anybody here have any idea on how they calculated furlough for people on zero hour contracts?

Comments

  • sharpe106
    sharpe106 Posts: 3,558 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    as you are probably variable pay it should be an average month, were you furloughed for full month?
  • antonic
    antonic Posts: 1,980 Forumite
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    If your on variable pay the employer has a choice of claiming (and paying you) either the same pay from the same period last year OR the highest amount you earned during the year.
    But its the employer`s choice not yours.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
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    antonic said:
    If your on variable pay the employer has a choice of claiming (and paying you) either the same pay from the same period last year OR the highest amount you earned during the year.
    But its the employer`s choice not yours.
    No they don't have the choice and the highest amount earned doesn't come into cjrs at all. 

    What the employer should be paying the op should be whatever they agreed. However, if the employer is reclaiming costs through cjrs then they must pay the op at least 80% of their reference salary, with the reference salary for variable employees being the greater of their average pay from 19-20 or their earnings in the same month the previous year. 

    If the employer isn't doing that then they'd have to repay any funds they received under the scheme. 
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • sharpe106 said:
    as you are probably variable pay it should be an average month, were you furloughed for full month?
    antonic said:
    If your on variable pay the employer has a choice of claiming (and paying you) either the same pay from the same period last year OR the highest amount you earned during the year.
    But its the employer`s choice not yours.
    antonic said:
    If your on variable pay the employer has a choice of claiming (and paying you) either the same pay from the same period last year OR the highest amount you earned during the year.
    But its the employer`s choice not yours.
    No they don't have the choice and the highest amount earned doesn't come into cjrs at all. 

    What the employer should be paying the op should be whatever they agreed. However, if the employer is reclaiming costs through cjrs then they must pay the op at least 80% of their reference salary, with the reference salary for variable employees being the greater of their average pay from 19-20 or their earnings in the same month the previous year. 

    If the employer isn't doing that then they'd have to repay any funds they received under the scheme. 

    Thank you for your responses. It seems something is wrong then. 

    In the previous tax year I earned around £4900 (with commission deducted) == £408 average a month.
    In May 2019 I earned around £690.

    So they should be paying me 80% of £690? 

    Note: I have 4 jobs within the same company but I am paid under one pay slip - and my hours for each of my roles varies. I've emailed payroll but they haven't responded. 
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you been furloughed from all 4 jobs? Are all of them zero hours? 
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Have you been furloughed from all 4 jobs? Are all of them zero hours? 

    I work in a Leisure Centre. 

    The majority of my hours are lifeguarding. The entire of last year I did 20hrs a week sales + commission.
    I've also done a few one off jobs in their cafe and a couple weeks of the summer camp. All zero hours. Everything goes into one pay packet.

    I would assume I have been furloughed from all of them as they are all hours I've worked under the same company with the same payslip?
  • My son has been working part time for 6 years as a supply teaching assistant. He has had the pay slips and is eligible for furlough but the payment agency who his agency uses have told him that HMRC have not paid him yet, suggested that he contacts them himself and will not process anything after the 7th week. He has a small amount of universal credit and gets a student loan for a part time MA but has had to come home and live with us. 

    Has anyone else had an issue with HMRC and been able to get their furlough pay? 

    🙁
  • hb2
    hb2 Posts: 1,399 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    sorry, kept clicking on 'quote' and didn't see anything happening, hence duplicate quotes (now deleted)!
    My son has been working part time for 6 years as a supply teaching assistant. He has had the pay slips and is eligible for furlough but the payment agency who his agency uses have told him that HMRC have not paid him yet, suggested that he contacts them himself and will not process anything after the 7th week. He has a small amount of universal credit and gets a student loan for a part time MA but has had to come home and live with us. 

    Has anyone else had an issue with HMRC and been able to get their furlough pay? 

    🙁

    The employee cannot request furlough money from HMRC directly as the employer is totally in charge of the process. What your son can do is look at his personal PAYE record and see whether the employer has been claiming to have paid him. However, many  agencies are not paying furlough, even if the employee would be eligible.
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