Locked out of Facebook account

garynumanfan

Ive been locked out of my fakebook account.Says you have to send them copy of ID like birth certificate , drivers licence etc. Iv photo of my BC   , and uploaded it to the link , it uploads ok , then says click on continue  and then you get the spinning wheel  going round and for ages. Ive seen enough on a fb help desk ..and other fb members are having same problem ..but i cant see anywhere where it says what to do

debitcardmayhem

Seriously do you really think Faceache needs a copy of things like that, and if they did I would tell them to close my account and prove that they have deleted everything I have ever posted

garynumanfan

when u try to prove the profile is you ..the options the accept  is copy of driving licence or copy of birth certificate etc..which is why  i tried to send  copy of BC...you seem to have totally missed my point  

garynumanfan

this is what it says 

Upload Your ID

To help us check that this account belongs to you, we need a photo of your official ID. This could be a driving licence, passport or other type of official identification. If there are any issues, we'll send you an email...

When you submit a copy of your ID, we'll keep it for more than 30 days, but no more than 1 year, unless you opt out. This helps us improve our automated systems for detecting fake IDs and related abuse. Your ID will not be visible on Facebook
So read that and then read my original post       .. When u see a list of things they accept as ID.. a copy  of BC   is on the list

garynumanfan

the problem is not WHAT im sending them...the problem is when   i try to send them proof  that i am me...i keep getting a wheel spinning...which ive seen comments on the FB helpdesk..saying others are having same problem ,, they upload proof of ID ..click on continue   ..and then you get the little wheel symbol going round and round  for ages  and nothing happens 

DoaM

I think the point DCM was making was ... if Faceache lock an account and then request further personal info to unlock it then they can go spin; DCM would rather they close the account and delete the whole account history.

Le_Kirk

garynumanfan said:

this is what it says 

Upload Your ID

To help us check that this account belongs to you, we need a photo of your official ID. This could be a driving licence, passport or other type of official identification. If there are any issues, we'll send you an email...

When you submit a copy of your ID, we'll keep it for more than 30 days, but no more than 1 year, unless you opt out. This helps us improve our automated systems for detecting fake IDs and related abuse. Your ID will not be visible on Facebook
So read that and then read my original post       .. When u see a list of things they accept as ID.. a copy  of BC   is on the list

....... and what are they going to do with a photo of you?  Do they have a database with photos of everybody that has a Facebook account?  <Sarcasm mode turned on> Actually they probably do! <Sarcasm mode turned off>

garynumanfan

but like i said ...no one is giving me an answer,,and on fb help desk  it says other fb members are having the same problem... 

garynumanfan

i dont need sarcasm...i need an answer to my question...

garynumanfan

so is there anyone WITH a brain that can answer my question...all im getting is BS

garynumanfan

wll if you did havea briain ..you wouldhave realised its FB  saying you have to send stuff to FB  to prove to FB   that you are you