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Locked out of Facebook account

garynumanfan
Posts: 528 Forumite


in Techie Stuff
Ive been locked out of my fakebook account.Says you have to send them copy of ID like birth certificate , drivers licence etc. Iv photo of my BC , and uploaded it to the link , it uploads ok , then says click on continue and then you get the spinning wheel going round and for ages. Ive seen enough on a fb help desk ..and other fb members are having same problem ..but i cant see anywhere where it says what to do
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Seriously do you really think Faceache needs a copy of things like that, and if they did I would tell them to close my account and prove that they have deleted everything I have ever posted
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when u try to prove the profile is you ..the options the accept is copy of driving licence or copy of birth certificate etc..which is why i tried to send copy of BC...you seem to have totally missed my point0
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this is what it saysUpload Your IDWhen you submit a copy of your ID, we'll keep it for more than 30 days, but no more than 1 year, unless you opt out. This helps us improve our automated systems for detecting fake IDs and related abuse. Your ID will not be visible on FacebookTo help us check that this account belongs to you, we need a photo of your official ID. This could be a driving licence, passport or other type of official identification. If there are any issues, we'll send you an email...
So read that and then read my original post .. When u see a list of things they accept as ID.. a copy of BC is on the list0 -
the problem is not WHAT im sending them...the problem is when i try to send them proof that i am me...i keep getting a wheel spinning...which ive seen comments on the FB helpdesk..saying others are having same problem ,, they upload proof of ID ..click on continue ..and then you get the little wheel symbol going round and round for ages and nothing happens-1
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I think the point DCM was making was ... if Faceache lock an account and then request further personal info to unlock it then they can go spin; DCM would rather they close the account and delete the whole account history.0
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garynumanfan said:this is what it saysUpload Your IDWhen you submit a copy of your ID, we'll keep it for more than 30 days, but no more than 1 year, unless you opt out. This helps us improve our automated systems for detecting fake IDs and related abuse. Your ID will not be visible on FacebookTo help us check that this account belongs to you, we need a photo of your official ID. This could be a driving licence, passport or other type of official identification. If there are any issues, we'll send you an email...
So read that and then read my original post .. When u see a list of things they accept as ID.. a copy of BC is on the list-1 -
but like i said ...no one is giving me an answer,,and on fb help desk it says other fb members are having the same problem...-1
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i dont need sarcasm...i need an answer to my question...-1
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so is there anyone WITH a brain that can answer my question...all im getting is BS-1
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wll if you did havea briain ..you wouldhave realised its FB saying you have to send stuff to FB to prove to FB that you are you-1
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