TUI flight only bookings

Nannytone

First of all let me apologise if this is covered on the coronavirus thread.
I am blind and use reading speaking software and trawling through a thread to look for one specific question is extremely difficult and frustrating.

We1 flights booked to Florida to the end of July, all fully paid for on the day of booking.

Obviously we are keeping a very close eye on the situation but because I booked over the phone rather than online I can't find any relevant information.

Tui.be allowing flights booked up to the 31st of August to be rescheduled up to the 31st of August next year.
I can't find any relevant information for UK bookings as the website only seems to be covering holidays rather than flight only.

I would be very appreciative if anyone can point me in the right direction

sheramber

Try phoning

             We have a dedicated team of Travel Advisors set up and ready to help you with your booking. They’ll be able to answer any questions you may have, amend your booking for you, process your refund, take any payments for your holiday and support you in using your refund credit. Just to remind you, if you’ve been sent a refund credit you can also use it on the TUI or First Choice website. 

To speak to the team, you can call 0203 451 2688 between 9am and 5.30pm from Monday to Friday. Please do bear in mind that our call lines are experiencing exceptionally high volumes of calls so It may take longer than usual to get through to us.