Credit files not updating

bluep

2 months ago I paid off one credit card in full (6k on Barclaycard) and moved 10k from MNBA card to a 0% deal on Tesco CC.  The 10k on the new card showed on my credit report literally within 2 days, but the 6k Barclaycard AND the 10k on MBNA still also show on my credit report - inflating my debt by 16k.   What's even more annoying is the original card shows as having updated on 11 May when it clearly hasn't as it's still showing the incorrect balance of 10k rather than 0.  This is on ClearScore and CreditKarma.   Is this normal and I just have to wait or should I get them to investigate?

[Deleted User]

Yes, it can be normal due to the timing of reporting and the monthly CRA update.  If it doesn't update next month, raise a dispute.

xlnc99

Various accounts of mine have not been updated since feb 28th!

Lucielou1

I ve done the same paid barclaycard and mbna credit cards off at end March and still not come off my credit score!! I paid off some other cards and they have all come off. Barcalycard
and mbna must be slow at reporting at the moment.

Doneby55

Same here. MBNA seems to be at least 2 months behind. a bit annoying! The march update has only just been applied...

[Deleted User]

I think it's worse than normal due to covid-19, presumably to ensure the late-payment markers are only applied to people that haven't applied for a payment holiday.

You can imagine how many complaints they'd get if they put a late payment marker on someone and it's because data hasn't been synced from one place to another. That'd put even more pressure on.

None of my Lloyds Group accounts have updated since Feb. Looks like they won't be updated for May either as update is normally during mid-month.