Zest Car Rental - a good news story

simon_r
simon_r Posts: 17 Forumite
Seventh Anniversary 10 Posts
edited 19 May at 4:46PM in Coronavirus Board
With so much criticism of various firms not giving refunds (or making it difficult) I thought I would share a good news story: Zest Car Rental who not only automatically offered a refund as soon as we cancelled our booking, but then spent time chasing me down as the card I had paid with had expired and they wanted to pay the refund as soon as they could.  Well done guys!
Perhaps we should start name-checking other firms who are behaving well through this? 

Comments

  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Good to hear, puts the other lemons on here to shame.
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

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